Privacy Policy

Welcome to the privacy policy of is responsible with regard to the processing of your data in the context of your registration as a new user and billing.

We attach great importance to the privacy of our users. As part of our normal services we collect, process and host your data in the Netherlands. In some cases we are required to disclose information about you. This Privacy Policy describes the information we collect about you and how they are processed afterwards. This Privacy Policy may seem long, but we have formulated a detailed policy because we believe you should know as much as possible about the practices of so you can make your decisions based on sufficient information.

This Privacy Policy applies to and its subdomains. By subscribing to and using you fully agree with this Privacy Policy. If you do not agree to the full content of this Privacy Policy, please do not use our services.

This Privacy Policy is an integral part of the User Agreement of

  1. A special note about children
    Our services are restricted to persons who are legally competent to enter into binding agreements. Our services are therefore not available to minors, this means persons under 18 and we ask that minors do not provide us any information about himself. As a minor, you can use the Services only under the supervision of your parents or legal tutor.
  2. The information we collect
    The collection of personal data is done in the first place to give you an efficient and accurate experience that meets your needs and can help to make our services easier and faster to use.

    In general, you can visit our site without disclosing your identity or need to provide us with any other information. Once you give us personal data, you are not anonymous to us. To make use of our services (notably offering, buying, selling, etc.) you must use our online registration form and provide us with your contact name, data necessary for billing (if you are a seller), data necessary for the delivery of the items where you are the buyer, as well as other personal information as indicated on the different forms in different places of the site. For each data field, we try to specify whether it is required to be completed or that it is optional information. You always have the option to not provide us with a specific given by choosing not to use the service or function for which this information is required.

    Under certain circumstances, we may require you to provide additional financial information such as your credit card number in order to verify your identity. You are under no obligation to give us your credit card number. There always will be an alternative solution proposed. We may also use this information to bill you for your use of our services.

    Certain information we keep automatically, based on your activity on our site. We use this information to do internal research on our users, their interests and their behavior, always with the aim to improve services. These data are compiled and analyzed in their entirety, and may include the URL that you have just visited, which URL you next go to (whether this URL is on our site or not found), the browser you are using and your IP address.

    We use on certain pages of our site cookies. Cookies are small files that are placed on your hard drive, not on our site, and in particular enable us to provide you with information tailored to your interests. We also offer certain features that are only available through the use of a cookie. A cookie prevents such that during a session you have to enter your password repeatedly. Cookies may also be used to improve security on the site or for identification purposes. Most cookies are temporary cookies and at the end of the session is automatically deleted. If your browser permits, you can always refuse cookies. It is possible that in this case, certain features on our site can not be used anymore and during a session you must enter your password more frequently.

    It is possible that on some pages cookies or similar instruments are placed by third parties. Example, when you view a Web page that was created by another user, there may be a cookie included in the web. We do not exercise supervision over the use of cookies or similar instruments by third parties.

    We collect information about your bidding, buying and selling behavior. We also store the feedback from other users in our user profiles.

    If you give us the details of your credit card or entrust us with other information to pay automatically your current and future bills, you agree that we keep this information in our databases.

    If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we can collect that information in a separate file about you.
  3. How we use your information
    We use the information that we hold about you and other available details that are based on your current and past activities on the site to resolve disputes, troubleshoot problems and to enforce fulfillment of our User Agreement and the policies. If necessary, we can compare data from multiple users to identify problems and then to solve, in particular we may examine your information to identify users using multiple User IDs or aliases.

    If you decide to offer property for sale and to open an account, we can use your postal address or your e-mail address to bill you and to give you all useful information.

    You agree that we may use your personal information to our marketing and promotional activities to improve the use of our site to analyze the content and services offered by us, and thus the content, presentation and services offered to suit user needs. This will result in improving our site and with better alignment to your needs.

    We may use your information (e-mail address, postal address or telephone number) to contact you to take and to send you information which in some cases will be tailored to your interests, or information relating to the supply of new services, promotions , your use and management of the site. By agreeing to the User Agreement and Privacy Policy you expressly agree to receive this information. If you do not wish to receive certain information, you can set this in your account. You can set your preferences for receiving notifications at any time.

    If you send an e-mail with the E-mail to friend / girlfriend to an e-mail address that is not registered our environment we use that e-mail address only for sending your e-mail. We do not sell or rent these e-mail addresses. This e-mail address is deleted after your message is sent.
  4. How we use your information disclosure
    As a general rule, will not sell or rent your personal data to third parties for their marketing purposes without your explicit consent. Below is described the context in which we may disclose your information anyway.
    • Advertisers
      From time to time we add together personal data (collection of data from all user accounts) and give in anonymous form to advertisers and other third parties for commercial or promotional purposes. We provide, however, no information to third parties that could be used to personally identify you. Certain information, such as your password, credit card number, bank account number will never be provided to commercial advertisers, even in compiled form.
    • The environment
      Your username is available on the site and is therefore accessible to the public. All your activities on the Site will be identifiable on the basis of your username. Other users can see the objects which you have offered in the past and the objects that you have purchased, your profile and the associated feedback so forth. We offer also other methods to other users to identify themselves and to follow your activities on our site, for example by putting them forward to see all objects you at one time offered for sale. So if you reveal to a particular person your name in connection with your user name, then this person can learn more about your activity on the site. Even though some of our pages are in principle inaccessible to search engines, it can happen that third parties attempt to intercept your e-mail address from our site. If you are buyer or bidder, we provide many personal details to the seller in order to facilitate the closing of the transaction (contact details, delivery address, etc.). If you are a seller, we provide information to your buyer (contact details, billing address, bank details for payment, etc.).
    • Statutory requests
      We respond to requests from judicial authorities and similar authorities to personal data of users to notify them to enforce the law of intellectual property or other rights. We can provide (and you authorize us to) any information about you, including user name, full address, telephone number, e-mail address, user history and history of bids and offers to representatives of the law or of the government if we mean it is necessary or appropriate because of an investigation of fraud, counterfeiting, other activities that are unlawful or that may cause our liability.
    We can not guarantee that your personal messages or other personal information will not be made public in a manner other than described in this Privacy Policy. Third parties may, for example messages or personal messages maliciously or unlawfully intercept or access it. Or users may abuse or misuse information about you that they have collected through our site. So despite the fact that our practices in the field of the protection of privacy in our branch is of the relevant standards, we cannot promise and you should not trust that your personal information or private communications will always remain confidential.
  5. Control of Your Password
    You are responsible for any act using your username and password, including the payment of commissions. So never give your password to third parties. If you choose to share your username and password or your information with third parties with a view of delivering to you additional services, you are responsible for all actions using your username and password and you should therefore undertaken the privacy of the third party assessment. If you lose control of your password you can loose control of a significant portion of your personal data and be part of legally binding actions taken on your behalf. It is important to note that will never ask you via email for personal information on the type of password, your credit card number or bank account number. If you receive an email asking you to update this information, please contact us via the Customer Service before you answer. If your password was provided to a third party, you should change it immediately.
  6. Right to access and amend your personal information
    We offer you the opportunity to automatically access and change any information that you give us yourself by logging in to the site and give up the new information yourself. We will not customize your personal information on request because it is very difficult to authenticate your account manually. Please change your username, password, contact information, financial information, mailing and messaging preferences in your account by adjusting your data. In case of changes or inaccuracies, you must immediately update your information.

    At your request we will deactivate your account, your contact and financial information from our active databases. You can send such a request to our Customer Service. This request will be dealt with as soon as possible.

    We will continue to keep on our systems certain information to resolve disputes, troubleshoot problems and to enforce compliance of our User Agreement. We may decide to include your data associated with the execution of the contract to keep for a certain time to prevent the risk of fraud or to enable us to meet the established applicable statutory provisions. Thus for technical reasons or for backing up our systems personal information about you will continue to stay in our databases after your have requested for deletion, in accordance with the legal requirements. This information will be no more accessible online.
  7. Other collectors of data
    Except as expressly stated otherwise in this Privacy Policy, this Privacy Policy only addresses the use and disclosure of information we collect from you. They are not applicable to the use and disclosure of your personal information to third parties, regardless of whether they are bidders, buyers or sellers on our site or other sites, or for sofar you provide it to them. The advertisers also have their own Privacy Policy, which we recommend you to read before you provide them with information. To our advertisers use (third party), we require them to adhere to their own privacy policy. Since has no influence on the Privacy Policy of third parties, you are subject to the Privacy Policies of those third parties. We encourage you to ask questions before you disclose your information to others.
  8. Safety
    We apply various security measures to protect the confidentiality of your personal data against loss and unauthorized access by users inside or outside the company. Please be aware, however, that perfect security does not exist on the Internet. can not be held responsible for unauthorized use of your personal data.
  9. Notice
    We reserve the option to change this Privacy Policy from time to time. All changes to this Privacy Policy will take effect after thirty (30) days after they were put online and after an e-mail was sent to the user who asked. We give you the thirty (30) days to allow you to enable, where appropriate, to aware that you do not agree with these changes. In that case, by the User Agreement and this Privacy Policy molded agreement and your right to use our services will end after this 30-day period. For questions please contact our Customer Service.